What Data We Collect
We collect two types of data and information from Players.
The first type of information is un-identified and non-identifiable information pertaining to a user(s), which may be made available or gathered via your use of the Services (“Non-personal Information”). We are not aware of the identity of the user from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to the Services; etc.), in order to enhance the functionality of our Services. We may also collect information on your activity on the Services (e.g. pages viewed, online browsing, clicks, actions, etc.).
The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Data”). When you use our Services, you will be asked to provide Personal Information to us.
- During the registration process and when you subsequently use your Account, specific Personal Data is collected including, but not limited to, first and last name, date of birth, credit card data, home or other physical address, email address, phone number or other contact data.
- Telephone calls may be recorded or monitored for training and/or security purposes. By using the Services, you are consenting to the recording or monitoring thereof and we may collect and record all internet communications, details of transactions you carry through the Services.
- To protect us and any other users of the website against fraud including use of stolen credit cards, or any other fraudulent or criminal activity we may check your details against, and share Personal Data with other online sites, banks, credit card companies and other fraud prevention agencies.
Our Website works by using cookies and Active X components for (but is not limited to) the following purposes:
- To identify the Player's preferred language so it is automatically selected when the Player returns to the Website;
- To store information about the Player's preference's and so to allow us to customize our site according to the Player's individual interests
- For analysis of Website traffic so as to allow us to make suitable improvements;
- The operation of the games (such as the flash games))
- To serve advertisements which We believe will be of interest to You
Please be aware that it may not possible to use the Website or Services without accepting these components. If additional information is required, please email us directly.
Cookies do not contain any information that personally identifies you, but Personal Data that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Service may not operate properly and your online experience may be limited.
How we use the information we collect
Any personal data received in regards to a Player and/or registrant is:
- processed in accordance with the rights of the Player concerned
- obtained only for a specific and lawful purpose
- kept in a secure manner
- is utilized for marketing purposes based on the opt-out principle.
- To set up your account and to provide our Services;
- To communicate with you and to keep you informed of our latest updates;
- To market our websites and products or those of any of our business partners and marketing affiliates;
- To serve you advertisements when you use our Services;
- To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Services;
- To perform a research or to conduct anonymous analytics in order to improve and customize our Services to your needs and interests;
- To support and troubleshoot our Services and to respond to your queries; and
- To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.
With whom we share the information we collect
Your Personal Data may be disclosed for processing to any of the following persons or entities: (i) any companies within our group and their employees who have a need to know such information; (ii) our business partners and affiliates (collectively: “Marketing Affiliates”) for different marketing purposes (see below under “Player Relationship Management (CRM) and Marketing Materials”) (iii) any auditors, contractors or other advisers auditing any of our companies; and (iv) our licensing authority.
Any processing performed by any of the aforementioned persons or entities will, if required by law, be governed by an agreement protecting your Personal Data. If we sell all or part of our business, sell or transfer some or all of assets, are involved in a merger, acquisition or business transfer, or in the event of bankruptcy, we may disclose and transfer your personally identifying information to a purchaser, acquiring party or other third party involved in the transaction.
In such an event, you will be notified via email or notice posted on our Website explaining your options regarding your personal information and the identity of the new data processor responsible for handling your Personal Data.
We may also disclose Personal Data, or any information you submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.
Player Relationship Management (CRM) and Marketing Materials
We reserve the right to process personal data for CRM purposes.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If You follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before You submit any personal data to these websites.
We also share and disclose Personal Data, such as your name, email address, telephone number, etc. with our Marketing Affiliates for the purpose of providing You different marketing offers we or our Marketing Affiliates believe are relevant for You. Our Marketing Affiliates may use this Personal Data for different marketing techniques, such as direct email, SMS and telephone marketing purposes.
Out of respect to your right to privacy we provide You within such marketing materials with means to decline receiving further marketing offers from us. At any time, You may request to unsubscribe and discontinue receiving marketing offers by contacting us directly.
If You unsubscribe we will remove your email address from our marketing distribution lists and from any future lists, we may share with our Marketing Affiliates. However, You may need to separately unsubscribe from marketing offers sent by our Marketing Affiliates. Please note that even if You unsubscribe from our marketing mailing list, we may continue to send You service-related updates and notifications.
You hereby acknowledge and agree that by downloading, installing or accessing our Services, we may share your Personal Data with our trusted partners and Marketing Affiliates for the purpose of direct marketing.
Security of Processing
Your security as a customer is of the utmost importance to us. Online security measures such as passwords and account numbers are used when all transactions take place to ensure that no one can gain access to your financial or personal details.` When you open a casino account, your details are fully encrypted by the strictest 128-bit SSL encryption for total security. When Personal Data is transferred over the Internet, our e-commerce partner and we use 128-Bit Secure Socket Layer Encryption Technology to ensure the security of all Personal Data. Risk sentinel, advanced fraud-management software that protects Casino customers from online fraud, has been implemented to provide you with ongoing protection.
International Transfer and Privacy Rights
As we operate internationally, it may be necessary to transfer your Personal Data to other companies within our group or to parties with whom we have contracted for certain services to assist us in delivering our services to you. These parties may be located in countries outside the European Union. The data protection and other laws of these countries may not be as comprehensive as those in the European Union. If you choose to provide us with Personal Data, you expressly consent to us transferring that information to, and storing it on, servers located outside of the European Union - in these instances we will transfer and store your information in a safe, confidential and secure environment.
Third Party Collection
Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties via our Services (e.g. by clicking on a link to any other website or location) or via other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them.
Please be advised that in using this Website and the Services, you agree to be bound by this Agreement. Further to this, please be advised of the following:
Our games are played on the Internet, which reaches virtually every country in the world. The Website and its services are available only to persons older than 18 years of age. Minors may not, under any circumstances, play on our Website. All play by any ineligible person will be voided. We reserve the right to request proof of age at any stage in order to enforce the prohibition of play by minors.
Our employees, subsidiaries, advertising or other agencies, licensees, licensors, distributors and any other associated or affiliated companies are not eligible to play on the Website. The same shall apply to the immediate families of any such persons.
Participation on the Website is at the sole option, discretion and risk of the Player.
Copyright, trademark and URL notice
COPYRIGHT © 1998 - 2017 BY BALOO HOLDINGS LIMITED ALL RIGHTS RESERVED. Any and all content included on this website or incorporated by reference, is the exclusive property of Baloo Holdings Ltd and/or its content providers and is protected by international copyright laws.
Without derogating from the above, Baloo Holdings Ltd authorizes you to view, copy, download to a local drive, print and distribute the content of this website, or parts thereof, provided that: Such content is used:
- for purposes of playing at the Website and/or
- for information purposes only;
You first acquire the express written consent of [Baloo Holdings Ltd before incorporating any of the material from this website in any other work, publication or website of your own or belonging to another; Any reproduction of material from this website or portion thereof must include this notice in its entirety. Any unauthorized copying or use of the content on this website, whether in whole or in part, is an act of copyright infringement and makes the DOER liable to prosecution.
Last updated: 12 September 2017